Shipping policy
1. Processing Time
Orders are processed within 3 business days (excluding weekends and holidays) after receiving your payment confirmation. We aim to process and dispatch orders as promptly as possible.
2. Shipping Methods and Costs
We offer various shipping methods, including standard and express shipping. Shipping costs and delivery times vary depending on the selected shipping method, destination, and the weight of the package. Shipping options and costs will be provided at checkout.
3. Shipping Destinations
We ship worldwide to various locations. However, certain products or destinations may be subject to restrictions due to international regulations. If you're unsure whether we can ship to your location, please contact us before placing your order.
4. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery.
5. Delivery Times
Delivery times vary depending on the shipping method and destination. Estimated delivery times are provided at checkout and are calculated from the date of shipment. Please note that delivery times may be affected by factors beyond our control, such as customs delays or weather conditions.
6. Customs and Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your country's customs office to determine any additional costs before placing your order.
7. Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or other factors. We reserve the right to refuse or cancel orders that cannot be shipped to your location or may incur additional shipping costs.
8. Insured Shipping
We offer insured shipping for an additional fee to protect your order against loss or damage during transit. If you would like to purchase insured shipping, please contact us before placing your order.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
- Email: vsnrbrand@gmail.com
- Phone: 0687371887
- KVK: 92222269